Job Details

Enrollment Services Coordinator
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Position Number: 5313572
Location: Syracuse, NY
Position Type: Admissions/Enrollment

Enrollment Services Coordinator

Job #: 040949
Location Syracuse, NY
Pay Range: $21.15 - $26.442 per hour
Hours: Standard University business hours

8:30am - 5:00pm (academic year)
8:00am - 4:30pm (summer)
Hours may vary based on operational needs.
Job Type: Full-time

Job Description:
The Enrollment Services Coordinator provides the day-to-day operational support for Syracuse University Project Advance's (SUPA) student records and registration processes, including class assignment, block enrollment, drops, withdrawals, and grade reporting as well as other administrative functions within the business office. As the university's premier concurrent enrollment program, SUPA annually enrolls over 12,000 students at partner high schools. The Enrollment Services Coordinator is responsible for coordinating and monitoring the student enrollment process in accordance with Syracuse University and program policies and procedures and advising Project Advance's HS partners, students, and other stakeholders on these policies, including course prerequisites, grade-level restrictions, drop and withdrawal criteria, FERPA, course grades, etc. The ideal candidate is detail-focused, enjoys a fast-paced, team-oriented, student-centered environment, and possesses strong interpersonal, time management, and communications skills.

Qualifications:

Job Specific Qualifications:

Responsibilities:

Assign courses for the academic year (and summer) sections.
Screen student applications to ensure all eligibility requirements are met, all required documents are received, and applications are complete.
Process course applications and create Bio loads.
Process drops and withdrawals.
Reconcile PeopleSoft and PASS via block enrollment .
Monitor grade reporting of all sections and ensure compliance.
Provide support to business manager and directors when there are conflicts over student grades or enrollment status.
Coordinate archive into OnBase for all registration materials.
Serve as the primary point of contact for prospective SUPA students and instructors for registration-related/course enrollment inquiries.
Be knowledgeable about Syracuse University Project Advance's registration policy and procedures for communications with parents/guardians, students, and school officials.
Consult with Registrar's Office as necessary.
Set up classes for eligible Project Advance instructors for Summer Institute graduate credit registration and room locations.
Present on Syracuse University Project Advance registration policy and procedures to first-time instructors at the Summer Institute and upon request from school partners or program administrators.
Maintain Instructors Advisor Table.
Respond to all Net ID inquiries.
Coordinate HS Media Specialist/Librarian Access for PASS database.
Answer telephone, email, and livechat general inquiries from diverse stakeholders.
Advise parents, students, and high school personnel regarding general registration questions and inquiries.
Other position related duties as assigned..

About Syracuse University:
Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University's 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.

About the Syracuse area:
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.

Application Deadline:
Full Consideration By:
Open Until Filled:
Priority Consideration:

To apply, visit https://www.sujobopps.com/postings/105169

Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.

Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University's contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.

Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.