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- Student Retention Specialist
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Student Retention Specialist
Salary: $55,224.00 - $57,984.00 Annually
Job Type: Full-time, Permanent
Job Number: FY20-2100051
Closing: 3/5/2025 11:59 PM Pacific
Location: Ukiah, CA
Department: Student Services
DESCRIPTION
Mendocino-Lake Community College District is currently accepting applications for a Student Retention Specialist to work in our Hispanic Serving Institute Program department.
There are two Student Retention Specialist positions available to work with our Hispanic Serving Institute Program. One Student Retention Specialist position will be based at our Lake Center campus in Lakeport, CA. Ideally, we would like the other Student Retention Specialist to be stationed at our Coast Center in Fort Bragg, CA. However, we are flexible and open to having this position located in Ukiah, with the expectation of weekly travel to Fort Bragg, CA.
Under the general direction of appropriate supervisor, supports the implementation of student retention efforts in the assigned area/program, including the delivery of core success and support services and follow-up services; performs support duties requiring expertise in data gathering and reporting, office management, customer relations, or other specialized services; coordinates with faculty, staff, and administrators in programs related to student retention. The Student Retention Specialist will coordinate and assist with activities and events in alignment with Mendocino College's Guided Pathways framework, Education Master Plan, and Student Equity Plan.
This is a full-time, Classified position. We are seeking an equity-minded person who is committed to supporting our diverse student population and the District Mission. Please review our District Mission, Goals, and Values at the following website: MLCCD - Mission, Vision, Goals
This position is currently funded through September 2028, with the potential to be expanded and extended should additional grant funding be secured.
We recommend downloading this job announcement as you prepare your application materials for submission. Incomplete applications will not be forwarded to the screening committee.
APPLICATION PROCEDURE Through this online portal submit the following documents:
- Completed online application
- Resume
- A letter of interest that succinctly addresses how your experience and professional qualifications prepare you for this position
- Copy of Transcripts (if applicable)
- Contact Information for 3 professional references (no letters please)
SALARY AND BENEFITS
Salary Range (26): The starting monthly salary range is $4,602 - $4,832. There are five annual step movements; initial placement will be at step 1, unless approved by the Superintendent/President. Please see the current salary schedule here: MLCCD - Salary Schedule
Benefits: With NO monthly premium contribution from the employee, we offer a comprehensive benefits package that includes family medical, dental, vision, EAP benefits and employee life insurance. Additional voluntary life insurance is available for employee purchase. Benefits are effective the first of the month following hire date.
Holidays and Paid Time Off: The successful candidate will earn twelve (12) days of vacation and twelve (12) days of sick leave per year. Vacation leave increases with the length of service. There are twenty (20) paid holidays annually.
Retirement: This position is eligible for CalPERS Retirement.
REPRESENTATIVE DUTIES
The successful candidate will support student and institutional success by executing the following duties:
- Assists with in-reach and retention of students including implementing strategies to enhance student completion and success, particularly focused on pathways;
- Provide encouragement and support to students who are undecided about a major by providing information regarding specific majors;
- Proactively meets with students to monitor their progress;
- Promotes an anti-racist and culturally responsive student support environment;
- Tracks student involvement in on-campus support resources (including academic counseling and development of student educational plans, as well as support services relating to financial aid, scholarships, career exploration, and transfer);
- Involved in the early alert system to connect with students who are under-performing in specific coursework or may need additional support;
- Collaborates with multiple support services to link students to available resources;
- Assists in planning an academic support structure to include workshops, study groups, tutoring, program activities, and other support services to enhance student retention and success;
- Performs support services for student success and support programs; may support multiple areas/departments; prepares reports and other documents;
- Supports the implementation of matriculation initiatives (orientation, follow-up support, outreach, etc.) in cooperation with multiple District departments;
- Maintains statistical records and confidential files for department(s) or area(s);
- Works with students, staff, faculty, and the public to implement goals and objectives of assigned areas/programs; works with supervisor to resolve issues and recommends solutions related to student success;
- Assists with the collection and analysis of data for program review and assessment of student learning and service area outcomes. This includes assisting in monitoring student follow-up and academic progress related to student success goals; identify and notify students of progress;
- May participate in the training and work direction of student and short-term, non continuing (STNC) employees; provides technical direction and guidance.
- Interprets and implements District policies and procedures related to student equity, success and support programs;
- May present information and participate in community outreach activities;
- May perform student support services at multiple district locations and partner agencies;
- Maintains current resources and equipment for student use;
- Prepares, maintains and distributes a variety of reports, forms, applications, lists, instructional materials, requisitions, schedules, fliers, calendars, manuals, handbooks, announcements, newsletters, handouts and other documents;
- Attends meetings and conferences;
- Performs other duties as assigned.
PHYSICAL AND MENTAL STANDARDS:
The following physical and mental standards are identified as necessary to perform the essential duties and responsibilities. However, reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
- Mobility: frequent sitting for long periods; frequent walking and standing; occasional reaching above and below desk level; frequent balancing on varied surfaces.
- Dexterity: frequent fine manipulation sufficient to operate a computer keyboard; frequent grasping to handle individual papers, write/take notes and feel individual objects.
- Lifting: frequent lifting of papers, files, equipment and material weighing up to 30 pounds.
- Visual Requirements: frequent use of vision sufficient to read files, documents, and computer screens and do close-up work.
- Hearing/Talking: frequent hearing and speaking in person and on the telephone.
- Emotional/Psychological Factors: frequent need to make decisions and concentrate; frequent contact with others; frequent deadlines and time-limited assignments.
ENVIRONMENTAL CONDITIONS:
Office environment; subject to interruptions and distractions. May include off campus travel, and occasional outdoor activities.
QUALIFICATIONS
Must meet Human Resources guidelines for qualified hiring; including but not limited to a Live Scan background check and completion of TB Test.
Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, geographic and ethnic backgrounds of students, staff, and faculty.
EDUCATION:
Required Education: Associate's Degree
Preferred Education: Bachelor's Degree
EXPERIENCE:
Preferred Experience:
- Experience in an educational setting and working with community agencies.
- Experience presenting workshops to individuals and groups.
- Experience with event planning.
PREFERRED ABILITY:
Bilingual/Biliterate (Spanish)
LICENSE OR CERTIFICATE:
This classification requires the use of a personal vehicle while conducting District business. Must possess a valid (Class C) California Driver's license and an acceptable driving record.
SPECIAL REQUIREMENTS:
Position requires travel to other District campuses and area community organizations and works occasional evenings and weekend hours.
KNOWLEDGE OF:
Modern office equipment
Word processing, spreadsheet, and database software
Correct English usage, grammar, spelling, punctuation, vocabulary
Interpersonal skills using tact, patience, and courtesy
Verbal and written communication skills
Family Educational Rights and Privacy Act of 1974 (FERPA)
Methods, practices, terminology, guidelines and procedures used in executing equity-related activities and projects
Computerized student information systems and related software applications
Pertinent federal, state, and local laws and regulations concerning programs and services
California Community College Certificate and degree requirements
College application and enrollment procedures
Student services available at the college
Funding sources, requirements and services available to students from other agencies
Budgeting practices regarding monitoring and control
Community College and Transfer program requirements
ABILITY TO:
Monitor, track and compile statistical information; give and follow written and oral instructions; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population; give presentations to individuals and groups; communicate effectively in English, both verbally and in writing
Accurately maintain computerized and other files and records
Compose and prepare correspondence and other communications
Analyze situations accurately and take effective action according to established guidelines
Exercise initiative and independent judgment
Establish and maintain cooperative and effective working relationships with others
Deal effectively with a wide variety of personalities in situations using sound judgment
Work confidentially with discretion
Follow verbal and written directions
Work collaboratively with others to find solutions
Communicate effectively both verbally and in writing
Meet schedules and timelines
Complete work with interruptions and distractions
Works occasional evenings and weekend hours
ADDITIONAL INFORMATION
IMPORTANT NOTES REGARDING APPLICATION PROCEDURE
All application materials must be received by 11:59 pm on the closing date indicated above
Only completed applications with the above required documents will be reviewed by the committee
Application materials not required (including reference letters) for this position will not be reviewed
Remove personally identifiable information such as personal photos, social security number, birth date, age, and gender from your application materials.
Expenses related to the recruitment process are the responsibility of the applicant
Incomplete application packets will not be accepted
Interviews are by invitation only
The college does not reimburse applicants for related travel expenses
SELECTION PROCEDURE
A search committee will review and invite applicants for an interview. Meeting the posted requirements does not guarantee an interview. A written performance exercise and/or presentation may be a part of the interview, and finalists may be invited to return for a second interview. All notifications will be via email, and by accessing your application profile.
CONDITIONS OF EMPLOYMENT(Prior to beginning employment)
- In accordance with Federal Law all employees must provide proof of eligibility to work in the United States;
- Must be fingerprinted through DOJ and FBI and have background clearance; and Must take a TB test (once hired and every four years thereafter).
- Within 6 months of employment, must complete required District trainings such as Sexual Harassment Prevention.
The Mendocino-Lake Community College District is committed to employing qualified administrators, faculty, and staff members who are dedicated to student success and to recruiting and hiring persons from diverse backgrounds. Diversity in the academic environment fosters cultural awareness, promotes mutual understanding and respect, and provides suitable role models for all students including first generation students, underrepresented students, and students of color. The District strives to employ and retain faculty, staff and administrative personnel who promote a positive learning environment and are well prepared to serve our increasingly diverse student population.
Mendocino College takes active steps to ensure equal employment opportunity and to create a diverse work and academic environment that is welcoming and inclusive for all.
Mendocino-Lake Community College District is an Equal Opportunity Employer
EEO STATEMENT
Mendocino College is an equal opportunity employer and actively seeks a diverse pool of qualified applicants. The policy of the College is to encourage applications from all persons. Mendocino College does not discriminate on the basis of ethnicity or race, color, sex or gender, gender identity, gender expression, age, religion, marital status, disability, sexual orientation, national origin, medical conditions, genetic conditions, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), military or veteran status. Mendocino College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.
ACCOMMODATIONS
Persons with disabilities who require reasonable accommodation to complete the employment process must notify Human Resources no later than 72 hours prior to the closing date. Human Resources can be contacted at (707) 468-3065 or via email at HRRecruiting@mendocino.edu.
ABOUT OUR COLLEGE
Established in 1973, Mendocino College, a Hispanic Serving Institution, is a vibrant and inclusive academic community, rich in culture, creativity, diversity, and technology. A fully accredited two- year community college, the District serves more than 6,500 students across four locations in the greater parts of Lake and Mendocino Counties. Complete with a friendly small-campus academic setting and a respectfully collaborative work environment, Mendocino College prepares students for a future of innovation and success.
The beautifully landscaped main campus is located in Ukiah, California. With views of oak- covered hills, sprawling vineyards, and distant mountains, the 127-acre campus is equipped with a state-of-the-art Library/Learning Center, high-tech Nursing Facility, and Student Center. The college operates three fully equipped centers in Fort Bragg, Lakeport, and Willits, conveniently providing our valued students with quality instruction, academic support and administrative services in neighboring communities.
With a comprehensive curriculum and engaging instruction, Mendocino College provides a wide variety of degree, certificate, transfer, occupational, and basic skills programs. Mendocino College students learn in a nurturing and supportive environment enhanced by small-sized classes, personalized academic advising, and several hundred dedicated faculty and staff.
ABOUT OUR COMMUNITIES
Mendocino and Lake Counties include some of California's most picturesque landscape. Because of the geographic location, climate, and natural beauty, Mendocino and Lake Counties attract many visitors. Agriculture, timber, and tourism industries form the economic base of the area with some light manufacturing. Mendocino and Lake Counties have a long and colorful history as a premium grape-growing region within the state's famous North Coast wine country. A relaxed and friendly lifestyle is characteristic of our communities. Recreational opportunities abound for water skiing, swimming, fishing, boating, sailing, camping, hiking, tennis, and golf.
Check out the local visitor guides to find out more: https://www.visitmendocino.com/ & https://www.lakecounty.com/
To apply, visit https://www.schooljobs.com/careers/mendocinoedu/jobs/4804121/student-retention-specialist
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