Job Details

Assistant Director of Graduate Admission

Main Campus - Boston, MA
R10659

ABOUT SIMMONS

Located in Boston's historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston's only women's undergraduate program and graduate programs open to all.

You're joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You'll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace.

As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.

JOB SUMMARY

The Assistant Director will represent the School of Social Work Graduate programs to prospective students, applicants and institutions at recruitment activities and events. Under the supervision of the Director of Admission, the Assistant Director of Graduate Admission for the School of Social Work manages communications plans for prospective students, assists in oversight of Slate CRM, participates in recruitment travel, organizes recruitment events including information sessions, manages changes to admission webpages, manages the Alumni and current students Ambassador Programs, collects financial documentation for international students, and coordinates I-20 paperwork with the Center for Global Education. This position requires a person who understands the rhythms of high-volume graduate admission office, recognizing there are periods that require additional time and effort in order to ensure enrollment goals are successfully met.

ESSENTIAL JOB FUNCTIONS

Admissions Operations and Reporting

• Oversee communications with prospective students in partnership with Admission Director;
• Serve as point of contact for non-degree, pre-matriculated, and post-master's applicants;
• Communicate with admitted and newly deposited students in an effort to positively affect yield rates.

Communications and Website

• Work with Director to develop communication plans for inquiries, applicants and deposited students;
• Implement and maintain of Slate campaigns and communication plans for prospects, applicants, and incoming students;
• Work with marketing to create and implement new email templates, and evaluate campaign success;
• Maintain communication in event templates (invitations, confirmation, reminder, post-attendee, etc.);
• Manage the decision letter process: process decisions in Slate CRM, create and release decision letters;
• Serve as point person for maintaining admission web pages, updating application information, monthly event listings and provides input on all admission publications.
• Recruitment Travel and Alumni and current students Ambassador Programs Oversight
• Conduct informational interviews for prospective and admitted students;
• Domestic recruitment travel including participation in graduate school fairs and individual informational meetings;
• Recruit recent graduates and current students to serve as Ambassadors (e.g. participate in information sessions, graduate school fairs, and to serve as contacts for prospective students;
• Maintain communications with Ambassadors (e.g. upcoming events and volunteer opportunities).

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

OTHER DUTIES AND RESPONSIBILITIES

• Participate in organization and team-related responsibilities including staff meetings, Enrollment Management meetings, monthly information sessions, etc.;
• Organizes class visits for prospective students;
• Coordinates and implement alumni projects in support of yield initiates;
• Assist with office email, mail, and phone when necessary;
• Support departmental operations as needed (i.e. processing mail, front desk help, mailings, etc.);
• Oversee hiring, training, and supervision of student workers;
• Serve as point person for international applicants: collects and submits appropriate financial documentation; process I-20 requests; serve as liaison to international student advisor to ensure registration requirements are met, and communicate new international student information to Student Life at the beginning of each semester;

• Other duties as assigned.

REQUIRED QUALIFICATIONS

• Bachelor's degree required;
• Minimum of one year of relevant work experience required in a professional environment focused on customer or student service required; experience in admissions or enrollment management preferred;
• Valid Driver's License required
• Ability to travel required; typically, in the fall for one to three days at a time.
• Ability to work occasional evening and weekend hours during periods of high volume through the annual admissions cycle.
• Proficiency with Google Workspace, Zoom, Slate and SalesForce.

PREFERRED QUALIFICATIONS

• Proven track record of successful collaboration with individuals in other offices/business units, as well as ability to work independently;
• Strong time management and problem-solving skills, including ability to adapt in new and rapidly changing situations;
• Proficiency with Microsoft Office and presentation software;
• Experience with a CRM, preferably Slate;
• Excellent customer service and interpersonal skills;
• Customer service experience in admission and management preferred;

COMPETENCIES

• Adaptability and Problem-Solving Quick thinking and resourcefulness to address challenges such as changing priorities, student inquiries, or technical issues.
• Analytical and Strategic: Skills to assess the effectiveness of recruitment efforts and campaigns. Comfort in using data to make informed decisions about admissions strategies and yield improvements.
• Customer Service Oriented Excellent customer service skills to engage with inquiries and applicants in a positive, professional manner.
• Strong Communication and Interpersonal Skills:
• Commitment to Inclusive Excellence and Social Justice: Sensitivity to the needs of a diverse applicant pool, including international students and underrepresented groups.
• Teamwork: Ability to collaborate effectively across departments (e.g., marketing, enrollment management, student life).
• Leadership: Leadership skills to recruit, train, and supervise student ambassadors and student workers, as well as foster teamwork within the admissions office.

WORK ENVIRONMENT & CONDITIONS/PHYSICAL DEMANDS

• Hybrid eligible, with minimum of 3 days per week on campus.
• Primarily office based, but will have times that require car, train, and/or airline travel to recruitment fairs or conferences.
• During peak times in the recruiting cycle, night and weekend work will be required.
• Lifting of recruitment materials, up to 50 pounds.
• 12 months/40 hours per week.

Salary Grade
S06

Instructions to Applicants: Please upload all applicable application materials (e.g. resume/cv, cover letter, writing sample, teaching philosophy, etc.) in the Application Materials box on page 2 ("My Experience") of this application. Documents can be uploaded individually or as a combined document (e.g. PDF).

Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.


To apply, visit https://simmons.wd1.myworkdayjobs.com/en-US/Simmons-Careers/job/Main-Campus---Boston-MA/Assistant-Director-of-Graduate-Admission_R10659

Located in Bostons historic Fenway area, Simmons College is a small, private, non-sectarian College which has educated students for enriching careers and purposeful lives since 1899. Working at Simmons means joining a collaborative, diverse and mission-driven community of educators and professionals.

We prepare students to be leaders for themselves, their communities and the world. Our faculty and staff members lead by example - sharing a commitment to excellence and putting the students first.