Job Details

Administrative Support Staff
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Position Number: 5983969
Location: Seaside, CA
Position Type: Broadcasting, Radio, and Television

Administrative Support Staff

University Corporation at Monterey Bay

Salary: $22.00 - $26.00 Hourly

Job Number: 2025-00005

Location: CSUMB Main Campus- Seaside, CA

Department: KAZU

Description

Administrative Support StaffKAZU
This is a temporary, part time position. 20 hours per week. Open until filled
The University Corporation at Monterey Bay ("Corporation"): The Corporation is constantly looking for motivated employees with great organization and teamwork skills to join our team. The Corporation is a non-profit institution that is related and affiliated with the California State University, Monterey Bay. The University Corporation at Monterey Bay is a nonprofit 501(c)(3) public benefits corporation that is a recognized auxiliary organization of California State University and was established in July 1994. The University Corporation's mission is to further the educational purposes of the University. The University Corporation at Monterey Bay is an equal opportunity employer and is committed to building a pluralistic university by hiring personnel with competencies and experience related to the regional and State Population. The University Corporation at Monterey is committed to a standard of excellence in the services it provides and in the quality of work expected of its employees.

DEPARTMENT/PROGRAM SUMMARY
KAZU is operated under the legal oversight of the University Corporation at Monterey Bay (University Corporation), an auxiliary of California State University Monterey Bay (University) and the California State University system. KAZU is the flagship National Public Radio (NPR)-member radio station for the Monterey Bay Area, licensed in Pacific Grove, California, United States, by the University Corporation. The programming KAZU provides for this region includes twenty-four hour "over-the-air" broadcasts and digital platforms that provide a vital service to the listening community through local news and current events at both the national and world levels. The station's key programming includes its website, "kazu.org" as well as its two mobile applications, KAZU and NPR One. For national and international news, KAZU incorporates programming from NPR, BBC World News, PRI (Public Radio International) and APM (American Public Media).

POSITION SUMMARY
The administrative support staff is a detail-oriented professional, that provides courteous and customer service-oriented communications with members of the community, donors, clients and colleagues by phone, email or in person at the station. They will handle a variety of tasks, including office administration, donor relations, and correspondence to help ensure smooth day-to-day operations.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES include. but are not limited to. the following:

Answers phone calls that come into the office main line during business hours 9am-5pm, listens to and responds to voicemail, and routes questions accordingly to the appropriate recipient.
Takes membership contributions over the phone in a PCI compliant manner, and creates membership records for donors in Luminate when needed.
Updates donors credit card information, membership status and other information as needed.
Travel to Ryan Ranch as needed to pick up equipment and office supplies that have been ordered for staff.
Assist Robert with premium/thank you gift fulfillment.
Shop for items needed for fund drives and for shipping premiums to donors.
As needed, contact Facilities about issues that arise and then notify staff that a report has been made.
Using the parking code for the station, procure visitor parking permits for guests and ensure guests receive their parking permit.
Act as backup for fund drive donor spreadsheet data entry.
Make donor thank you calls.
Assist in contacting fund drive prizewinners for contest give away coordination.
Assist membership team with contacting membership drive winner
Communicates with University Corporation about general office (water, stationary and office supplies) ordering.

OTHER FUNCTIONS

Performs other duties as assigned.

PHYSICAL WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information.

WORK LOCATION

On-Site Position
Work Location: CSUMB Main Campus - 100 Campus Center, Gavilan Hall, Seaside CA

WORK SCHEDULE

Monday-Friday, 1pm-5pm
May be asked to work occasional special events as needed

KNOWLEDGE, SKILLS, AND ABILITIES

Excellent interpersonal and communication skills, with a friendly, professional, and welcoming demeanor in a public-facing role.
Strong customer service abilities, fostering positive interactions with donors, guests, and staff in a hospitable and inclusive manner.
Proficiency in Microsoft Office Suite (Word, Excel), with experience in data entry, record-keeping, and donor information management.
Exceptional organizational and multitasking skills, with the ability to prioritize tasks and maintain accuracy in a fast-paced environment.
Strong problem-solving skills with the ability to exercise sound judgment and follow established procedures with minimal supervision.
Ability to work independently and collaboratively, demonstrating initiative while contributing to a team-oriented environment.
Familiarity with office administration, including supply management, facilities coordination, and handling phone inquiries efficiently.

Qualifications

MINIMUM QUALIFICATIONS
Education and Experience:
High School Diploma

DESIRABLE QUALIFICATIONS

Some college coursework
Demonstrated understanding of and commitment to the CSUMB Vision Statement and the core values of mutual respect, collaboration and service orientation, multiculturalism and diversity, community service and institutional excellence.

Special Conditions of Employment

SPECIAL CONDITIONS OF EMPLOYMENT

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the University Corporation. The University Corporation at Monterey Bay will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the University Corporation at Monterey Bay is concerned about the conviction that is directly related to the job, you will be given the fair chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Rights Department Fair Chance Act webpage.
This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095.
The University Corporation at Monterey Bay is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. This position is required to maintain confidentiality as outlined in the Department of Education's Family Educational Rights and Privacy Act (FERPA) and California's Educational Code Chapter 13 regarding sensitive student issues. Our Equal Opportunity Policy Statement is available here.

Please note: University Corporation employment is separate and distinct from CSU Monterey Bay or State of California employment. University Corporation employees are not employees of either CSUMB or of the state of California.

All employees must be eligible for employment in the U.S. The University Corporation is not a sponsoring agency for any positions.
University Corporation at Monterey Bay positions are "at-will" employment.
CSUMB is a smoke and tobacco-free campus.
The campus leadership has committed the resources needed to achieve an engaged, safe, and in-person experience. The health and safety of our community remain our highest priority, and we are confident that existing public health measures provide for a safe environment capable of delivering a complete college experience on the CSUMB campus. Being an Otter means caring for each other and doing your part to protect your community.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State University, Monterey Bay Annual Security and Fire Safety Report is available at https://csumb.edu/clery.
Sensitive Positions - This position has been designated as a sensitive position with:

authority to commit financial resources of the university through contracts greater than $10,000 access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access; access to controlled or hazardous substances

Special License or Certifications and Conditions:

May require occasional evenings and/or weekend work.

Questions can be sent to: hr_corporation@csumb.edu.

SALARY AND BENEFITS

The hourly hiring range for this position is $22-$26. This is a non-exempt position and as such is eligible for the overtime provisions of the Fair Labor Standards Act.

How to apply:

All prospective applicants must apply online. You must complete the entire application for submission. We only accept applications for the open positions listed. Please do not fax or mail in a printed version of the electronic applications or a resume in lieu of an application. If you are having difficulty applying or need assistance, please call (831) 582-3389. All positions are open until filled. The completed online application and resume must be submitted by 5:00 pm PST on the priority screening date. Applications received after this date will be reviewed at the discretion of the Corporation.

AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER: The Corporation is an Equal Opportunity-Affirmative Action employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.

To apply, please visit https://www.schooljobs.com/careers/csumb/jobs/4821569/administrative-support-staff

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