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Public Safety Systems Administrator
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Position Number: 6021516
Location: San Francisco, CA
Position Type: Campus Safety and Police

Public Safety Systems Administrator
University of San Francisco

R0010629
USF Hilltop Campus

Job Title:
Public Safety Systems Administrator

Job Summary:
The Public Safety Systems Administrator will apply values based and community policing principles when responding to the needs of the community. The Systems Administrator practices leadership that is collaborative, creative, adaptive, based on influence, is multi-directional, and non-coercive. The Systems Administrator provides services with the understanding that leaders, followers, and participants develop a common purpose to achieve mutual goals.

Reporting directly to the Public Safety Systems Associate Director, the Systems Administrator is responsible for assisting with all technical aspects of the systems and devices administered by Public Safety Systems, and other duties. In addition, the Systems Administrator serves as the resident USF "Integrator" for all aspects of Access Control & Security Systems.

As part of the larger staff in Student Life, Public Safety Systems employees collaborate and cooperate across divisions and departments to create a supportive University community which encourages student learning and development in the Jesuit Catholic tradition. The mission of Student Life is to fully support holistic student development within a social justice framework centered in preparing students to be caring, socially responsible citizens in our global and local community.

Full Job Description:
Essential Duties and Responsibilities

System Administration

Student Housing Front Desk Computer support for entry/exit CCTV coverage, access eligibility verification, and One Card system maintenance.
Level 1 support of Dispatch computers, network, and systems. If escalation to ITS is required, open the ticket and coordinate each step of resolution with ITS until completion.
Installation, maintenance, and support for all aspects of Public Safety systems
Install, maintain, and support One Card POS devices for on campus dining
Serves as the Application Expert of the CS Gold Campus Card system
Serves as the Application Expert of the BOSCH Intrusion Alarm system
Serves as the Application Expert of the Axis Video Management system
Assists with oversight of access control hardware, firmware, and installation of mobile tap readers
Install, maintain and support Entitlement verification devices and systems (i.e. Koret check-in, library, and campus printing)
Designs and implements access control hardware installation - including additional wire management, power supply, ADA door operator hardware
In an Integrator role, coordinate and manage contractors (installers) from multiple trades, including but not limited to:
Low Voltage/Data/Networking/Signaling
Locksmith
Carpenters
Electricians
Cabling
Access Control Hardware Installation

Access Control

Lead Integrator for all Access Control installations (ad-hoc as well as large construction projects)
Review tickets and address any access, alarm, or CCTV related matters
Coordinate building schedules with building administrators
Provision schedule changes based on academic calendar and holidays

Alarm Access

Alarm Code Issuance
- Administer all alarm code assignments for a population of approx 2000 USF employees
- Process day-to-day supplemental alarm code requests received via the One Card website
- Ensure the alarm code database is accurate based on cardholder eligibility and building administrator approval
Maintain Alarm database backup of the system
Install and troubleshoot Alarm point on the alarm panel system
Oversee panic button inventory and issuance for approved community members
Conduct bi-annual testing of campus panic buttons to ensure functionality

Campus Emergency Phone

Maintain exterior blue light campus emergency phones
Oversee exterior blue light campus emergency phone inventory
Conduct bi-annual testing of phones to ensure functionality
Maintain interior emergency phones for residential buildings

Secondary Duties and Responsibilities

Provide support to the Alarm, CCTV, and Emergency Phone devices and systems
Provide support to the One Card front office
Provide backup support to the Associate Director
Supervise and Manage 2 Student Assistants
Other duties as assigned

Qualifications

Education: BA/BS degree required.

Experience:

At least two to three years experience in administration, business or higher education. Supervisory and or leadership experience required.
Possess advanced knowledge of windows office applications, computer software, databases and websites.
Ability to work each weekend "move in" and "move out" day (up to 6 days total per year).
2 years experience working with a production Access Control or Card Based Transactional system.

Certifications:

Valid California Driver's License\ Red Cross Basic First-Aid and CPR Certification are PREFERRED.

Other essential qualifications:

Demonstrated ability to work collaboratively, independently and take initiative and use own discretion when completing projects. Excellent oral and written communication skills. Proven customer service skills and the ability to handle all situations in a highly professional manner. Ability to lift up to 75lbs of equipment and work with ladders during installation.

Full-Time/Part-Time:
Full time

Pay Rate:
Salary

Salary Range :
$75,000-83,000 annualized salary, commensurate with experience

To apply, visit https://usfca.wd5.myworkdayjobs.com/en-US/USF_Staff/job/USF-Hilltop-Campus/Public-Safety-Systems-Administrator_R0010629.

The University of San Francisco is located in the heart of one of the worlds most innovative and diverse cities, and is home to a vibrant academic community of students and faculty who achieve excellence in their fields. Its diverse student body enjoys direct access to faculty, small classes and outstanding opportunities in the city itself. USF is San Francisco's first university, and its Jesuit Catholic mission helps ignite a students passion for social justice and a desire to "Change the World From Here." For more information, visit http://www.usfca.edu.