Job Details

Program Manager, Welcome & Connect Services

Position Number: 6156360
Location: Pleasant Hill, CA
Position Type: Admissions/Enrollment

Program Manager, Welcome & Connect Services

Posting Number: 0002159
Location: Diablo Valley College
Salary: YEARLY: $113,664, step 1 - $138,480, step 5 (see special instruction for initial step placement)

Position Definition:
This Program Manager plans, directs and evaluates the activities of specially funded programs and services. This position works under the general direction of a higher-level manager. Supervision is exercised over assigned staff members.

Distinguishing Characteristics:
A Program Manager is the first level of classified management in the District. This position will serve as an administrator overseeing up to several small programs or projects for a college. Such programs or projects are typically funded by grants or other special funds.

Examples of Duties/Essential Functions:
Duties/essential functions may include, but not be limited to, the following:

* Plans and directs the daily operations of specially funded programs.

* Develops and administers the budget of the assigned programs and monitors purchasing expenses and program expenditures.

* Coordinates program objectives with other programs and services.

* Provides leadership in the formulation, implementation and evaluation of objectives and priorities for the programs or projects under supervision.

* Supervises, trains and evaluates all staff assigned to the program and conducts or participates in their selection.

* Manages and provides support services to assigned staff to enhance the success of the program.

* Plans, reviews and evaluates the utilization of equipment and other resources within the program.

* Maintains close liaisons with other departments/divisions in planning and development of appropriate support services.

* Serves as liaison with other college programs, committees, students/student groups, and other on- and off-campus community groups.

* Attends conferences, workshops, and meetings as appropriate.

* Maintains close liaison with granting/funding agency to effectively communicate the objectives of the program and to assure that the goals of the program are successfully accomplished; ensures compliance of program operations.

* Prepares reports and summaries as required, including statistical and financial reports and analysis and verification thereof.

* Interprets and implements applicable laws, regulations, and collective bargaining contract provisions.

* Manages and participates in the continued evaluation and improvement of the assigned programs or projects.

* Participates in and supports college and District shared governance components and activities and other collaborative processes.

* Performs other duties as assigned.

Minimum Qualifications:
Education/Experience:
EDUCATION:
Earned Bachelor's degree or equivalent from an accredited college or university. Certain programs may require a specific major as required by law.

EXPERIENCE: Equivalent to at least three (3) years of full-time instructional, administrative, student, and/or other relevant support services experience.

Knowledge Of:
Implementation and administration of specially funded programs; computer-based technology for management of assigned program/project; the goals of shared governance; principles and practices of administrative organization and management, planning, supervising and evaluating the work of others, employee motivation and training; applicable federal, state, local, District and college laws, rules and regulations, and collective bargaining contract provisions; complex business level English usage, spelling, grammar and punctuation; modern office tools such as computers and printers; typical modern office computer software programs; report and presentation writing.

Skill To:
N/A

Ability To:
Manage and administer a specially funded program; use organizational skills that enable performance of duties in a timely fashion with attention to detail; effectively communicate orally and in writing; manage financial resources effectively including determining how best to utilize resources and managing budgets and expenditures; use personal computers utilizing typical office software applications, including the Internet; work effectively with managers, faculty and staff in a participatory governance environment to accomplish the goals and objectives of the college and the assigned program or project; exercise good judgment; communicate effectively and constructively with persons of diverse cultures, language groups, and abilities; demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, politics, philosophy, disability, and religious background of all students, faculty and staff; establish and maintain effective working relationships with those contacted in the course of work.

Desirable Qualifications:
1. Proven Leadership in Student Services and Program Development
Demonstrated leadership experience in student services, including the ability to supervise and motivate staff and teams. Skilled in leading innovative program development and managing change initiatives in both in-person and online environments to support new and incoming students. 2. Strong Collaboration and Equity-Focused Approach
Ability to build effective, collaborative relationships across departments and with external community and school partners. Committed to fostering student equity and access for individuals from diverse cultural, social, language, and educational backgrounds. 3. Data-Driven and Technologically Proficient
Proficient in analyzing complex data to evaluate program effectiveness and support strategic planning. Experienced in using various technologies and systems to enhance the delivery and reporting of student services.

Special Instructions:
NOTE: New employees will be placed at the first step which is $113,664 per year, second step $119,424 per year or third step at $125,460 per year (depending upon experience). Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on annual basis, until the maximum step of $138,480 per year is reached on the salary schedule.

Job Close Date: 5/23/2025
Open Until Filled: No

To apply, visit https://www.4cdcareers.net/postings/11373